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Our Supplier Network


Through our network of thousands of suppliers, which have been carefully screened from a pool of manufacturers worldwide, InnerWorkings offers a wide variety of printed and promotional products and a full range of services. The breadth of our product offerings and services and the depth of our supplier network allow InnerWorkings' clients to outsource up to 100% of their print procurement needs to us.


Our goal is to continually add to and refine our supplier network. We use a standard process to evaluate suppliers based on the following eight key performance indicators:


  • •Billing accuracy
  • •Customer service
  • •On-Time delivery
  • •Procedures
  • •Quality
  • •Timeliness
  • •Pricing
  • •PO accuracy

At the center of InnerWorkings' quality promise is an advanced supplier qualification and rating process, requiring a long-standing track record of customer satisfaction and continued adherence to a stringent set of quality standards.


Certified suppliers are required to undergo a rigorous application process, sharing financial and reference information. These suppliers then undergo a “test” process, where we send them sample projects for quotes and examine their pricing, expertise and expectations.


As a company becomes part of the InnerWorkings’ certified supplier network, they are consistently rated according to our supplier scorecard. At the point of invoice, each of our production managers rates a job on a number of factors. E-mails are also sent to customers randomly that provide the address of a custom-generated web page, asking the customer to rate the quality factors of a given job, including timeliness, accuracy, delivery and more.