Advance Auto Parts looked to InnerWorkings for a beginning-to-end overhaul of its marketing distribution system to improve efficiencies and reduce errors in materials shipped to its stores.
Advance Auto Parts, headquartered in Roanoke, Va., is North America’s largest automotive aftermarket parts providers. It serves do-it-yourselfers and professional installers from over 5,000 company owned stores and another 1,500 independently owned and separately branded units.
The company came to InnerWorkings for its expertise in packaging design and marketing inventory management and fulfillment systems. It sought a holistic fix to a persistent issue: With eight different distribution centers sending merchandise orders to stores, there were consistency issues that resulted in unacceptable levels of erroneous materials being shipped.
revamping with the ‘Red Box’ process
InnerWorkings worked with Advance Auto Parts to create and launch the “Red Box” direct store shipment process. The process facilitated the company’s management of direct shipment information, store profiles and data files, and created specific shipment tracking for stores and headquarters. It also addressed another issue contributing to shipping issues, by improving kitting lines to make them more efficient and to ensure better quality control.
delivering on time
The new process resulted in 100 percent on-time delivery for Advance Auto Parts’ direct store shipments and a savings of 7 percent in shipping costs – and the client was impressed with its new-found efficiencies.
Advance Auto Parts
Packaging & eCommerce + Fulfillment
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