We began this business in 2002 because we felt there was a better way to handle print and print management. We developed a new, transparent business model that leverages our global network of suppliers and proprietary technology platform to drive data-driven decisions that lower costs, enhance efficiencies, and shorten time to market. As our strategy – and revenues – took off, we expanded the approach to include other areas of the marketing supply chain – from retail environments and displays to packaging, branded merchandise and creative execution services.
We also extended our global footprint with our first UK office in 2008 before moving into Latin America and deeper into Europe in 2011. Along the way, we’ve partnered with many Fortune 500 companies to help bring the world’s most iconic brands to life in-store, at home, and on the go. We are passionate in our belief that this is a smarter, more efficient way to make marketing happen.
our global leadership
President and CEO
President and CEOPrior to his appointment as President and Chief Executive Officer, Rich was Global President of Leo Burnett Worldwide and served as the chief executive officer of one of the world’s largest and most awarded global advertising agencies. Before that he ran Leo Burnett North America for 11 years as Chief Executive Officer and President. In these roles, Rich oversaw a period of significant growth as the agency expanded relationships with existing clients, added new clients and top industry talent. He was also responsible for developing and integrating the agency’s shopper, digital, and mobile technology capabilities to deliver seamless cross-platform solutions for clients. Rich began his career in 1985 at Leo Burnett and has also served in managerial positions at Fallon, headquartered in Minneapolis, as well as the Ford Motor Company. Rich served as the chairman of the American Advertising Federation from 2013-2015, and has served as a member of the Board of Directors of Hasbro Corporation since 2014.
Chief Information Officer
Chief Information OfficerRob has led the Business Technology group since 2013. He ensures that we create, maintain and publish the technology that gives us valuable insights into the global marketing supply chain – and helps us make smart data-driven decisions for our clients. Rob previously led sales, operations and forecasting groups for InnerWorkings, and prior to joining InnerWorkings in 2009, honed his experience in such diverse industries as aerospace, building materials and electronics. He earned his BS in industrial engineering from Purdue, and he also holds an MBA from Chicago Booth.
Senior Vice President and Interim CFO
Senior Vice President and Interim CFOChip ensures that InnerWorkings deploys our shareholders’ capital responsibly, efficiently, and equitably. In addition to managing all of the company’s financial functions since his recent appointment as Interim CFO, Chip has been SVP of Corporate Development and Strategic Initiatives since 2014, with an operational mandate to improve core business processes and profitability. From 2007 to 2013, Chip led the company’s global M&A efforts, helping broaden InnerWorkings’ geographic platform, vertical market expertise, and service offering through dozens of acquisitions around the world. Before joining InnerWorkings, he worked in investment banking and venture capital. Chip graduated with an AB from Duke University and earned an MBA from the University of Chicago.
Chief Human Resources Officer
Chief Human Resources OfficerRenae is a business focused human resources leader, passionate about partnering with the business to build organization and talent capability. Her more than 20 years of experience includes HR leadership roles with Hill-Rom, Unilever, ITW and Kraft Foods. She’s globally experienced, having supported both centralized and decentralized organizations in a variety of industries across many countries. Renae joined InnerWorkings in 2018 and is based out of the Chicago office.
Senior Vice President, Enterprise Growth
Senior Vice President, Enterprise GrowthLesley joined InnerWorkings in 2018 from a successful career in the marketing execution & outsourcing industry, most recently with Williams Lea Tag and HH Global. She’s led global teams in building strong client relationships, focused on developing a platform for transformative growth across clients in a variety of industries. Lesley brings a strong growth mind-set, and an ability to champion high-caliber teams to execute highly complex enterprise solutions.
Senior Vice President, Head of Global Client Solutions
Senior Vice President, Head of Global Client SolutionsOliver has more than 10 years of experience working in marketing execution, managed services, and outsourcing across the globe. Oliver’s focus is to work closely with new and existing clients to design custom solutions to fit their needs using our people, best-in-class processes, and proprietary technology. Oliver oversees the Sourcing, Implementation, Training, and Supplier Relations groups globally that focus on successful transitions and on client growth.
Oliver joined InnerWorkings in September 2011 and is based out of the Chicago office. Oliver received an honors degree from Kings College London.
Senior Vice President and Managing Director, North America Operations
Senior Vice President and Managing Director, North America OperationsMike manages our business in North America, ensuring that our clients realize the full benefits of the InnerWorkings suite of services. He joined the company in 2005 and has progressed through roles in production, account management, implementation, and operations management, giving him a unique and well-rounded perspective on our business and a deep understanding of the challenges our clients face. He most recently was the Senior Vice President of Enterprise Operations, overseeing a large portion of the North American business. Prior to joining InnerWorkings, Mike spent several years in outsourced print management, focused on retail and quick service restaurant environments. He is a 20-year veteran of the Army Reserves, retiring a First Sergeant, and has a Bachelor of Science in Engineering from DePaul University.
Managing Director, Client Operations
Managing Director, Client OperationsHaving had over 20 years of experience in outsourced production management and marketing execution, Michelle joins the team as the Managing Director of Client Operations. She is an expert in operations management and client delivery, rolling out large multi-channel enterprise contracts globally. She’s led successful client services teams, developed internal departments and offshore centers as well as created global operational processes to maximize workflow and optimize performance. She’s passionate about developing and coaching global teams, while delivering best-in-class solutions to clients.
Vice President, LATAM
Vice President, LATAMMarcos joined InnerWorkings in 2018, with oversight of the Latin America Region to ensure growth, efficient operations, and outstanding client services. Marcos has comprehensive experience in sales, marketing, and management consulting for major multinational companies, as well as start-up and turn-around environments in Latin America and Europe. He’s led sales effectiveness and operational efficiency strategies, as well as product innovation for companies including P&G, PepsiCo, Roland Berger, and most recently, Nielsen Corporation. Marcos brings a strong global mindset with a hands-on approach to leadership and execution.
Senior AdviserBefore partnering with InnerWorkings as a Senior Advisor focused on growth, innovation, and exceptional client service, Alex developed his professional career in large consumer goods corporations and business start-ups, working in key executive positions in Latin America. He worked at A.T. Kearney Management Consulting as a Senior Principal and served as a core member of the Consumer Goods & Retail Practice in the region with dual functional expertise in Marketing & Sales and Supply Chain Management / Procurement. Alex holds a bachelor’s degree in business administration and a graduate specialization in marketing and finance, both from Fundação Getúlio Vargas (FGV). He received his Executive MBA from the University of Michigan.
General CounselPrior to joining the company as General Counsel in September 2012, Ron served as Deputy General Counsel of RR Donnelley, a printing and print services company, for 8 years, where his responsibilities included leading the international legal function and advising management and the board in governance, risk and compliance matters. Ron has also served as General Counsel of Huron Consulting Group, a business consulting company and Vice President, Associate General Counsel of Interpublic Group, one of the largest global advertising and marketing services agencies in the world. Ron began his legal career in 1992 as an associate and then partner at Kirkland & Ellis. Ron holds a JD from the University of Illinois College of Law and a BS in accountancy from the University of Illinois, Urbana-Champaign.
our board of directors
Mr. Belcher has served on our Board and as our Chief Executive Officer since January 2009. Prior to his appointment as Chief Executive Officer, Mr. Belcher served as our President since April 2008 and our Chief Operating Officer from December 2006 to December 2008. From May 2005 to December 2006, Mr. Belcher served as our Executive Vice President of Operations. Mr. Belcher served as Chief Operating Officer from March 2003 to June 2005 and as Chief Financial Officer from April 2001 to March 2003 of MAN Roland Inc., a printing equipment manufacturer and distributor. From 1995 to 2000, he led project teams at Marakon Associates, an international management consulting firm. Mr. Belcher holds a bachelor’s degree from Bucknell University and a Masters in Business Administration from the University of Chicago Booth School of Business. He currently serves on the Advisory Board for the Polsky Center for Entrepreneurship at Chicago Booth. As Chief Executive Officer of the Company, Mr. Belcher brings to the Board the critical link to management’s perspective in Board discussions regarding the business and strategic direction of the Company and an extensive understanding of InnerWorkings’ business through his nine years of service to the Company.
Mr. Greenberg has served on our Board since October 2005 and has served as the non-executive Chairman of the Board since June 2010. Mr. Greenberg currently serves as the Chairman of The Western Union Company. Mr. Greenberg retired as Chairman and Chief Executive Officer of McDonald’s Corporation, a publicly-traded global food service retailer, at the end of 2002. He had served as McDonald’s Chairman since May 1999 and as its Chief Executive Officer since August 1998. Mr. Greenberg served as McDonald’s President from August 1998 to May 1999, and as its Vice-Chairman from December 1991 to August 1998. Mr. Greenberg also served as Chairman, from October 1996, and Chief Executive Officer, from July 1997, of McDonald’s USA until August 1998. Before joining McDonald’s, Mr. Greenberg was a partner and Director of Tax Services for both the Midwest Region and Chicago office of Arthur Young & Company, and served on the firm’s management committee. He is a member of the American Institute of Certified Public Accountants, the Illinois CPA Society and the Chicago Bar Association. Mr. Greenberg is a director of The Allstate Corporation, The Western Union Company, Hasbro, Inc., Quintiles Transactional and Manpower Inc. Mr. Greenberg’s civic involvement includes service as the Chairman of the Metropolitan Pier 6 Exposition Authority (MPEA), the public agency which owns McCormick Place and Navy Pier, and service on the board of Choose Chicago, DePaul University, where he previously served as Chairman, The Institute of International Education, Metropolis Strategies, an affiliate of the Chicago Community Trust, the Field Museum and Navy Pier, Inc. Mr. Greenberg is a graduate of DePaul University’s School of Commerce and School of Law. Mr. Greenberg’s various leadership positions, including Chief Executive Officer of a major global corporation, brings to the Board extensive management experience and economics expertise and strengthens the Board’s global perspective. In addition to Mr. Greenberg’s significant public company experience, he is a certified public accountant and an attorney, which provides additional value and perspective to the Board.
Mr. Bobrinskoy has served on our Board since August 2008. Mr. Bobrinskoy is currently Vice Chairman, Head of Investment Group at Ariel Investments, a global financial institution. Additionally, he is a Portfolio Manager of Ariel Focus Fund, a concentrated portfolio investing in mid-to-large cap companies. Prior to Ariel, Mr. Bobrinskoy spent 21 years as an investment banker at Salomon Brothers, a global financial institution, and its successor company, Citigroup, a global financial institution, where he held many leadership positions, most recently Managing Director and Head of North American Investment Banking Branch Offices. In addition to his work at Ariel, Mr. Bobrinskoy serves on the boards of the Museum of Science and Industry, La Rabida Children’s Foundation, the Big Shoulders Fund, and Lakeshore Athletic Club. He is also a member of the Executive Committee of the Commercial Club of Chicago, a member of the Economic Club of Chicago and is a Henry Crown Fellow of the Aspen Institute. He holds a bachelor’s degree from Duke University and a Master’s in Business Administration from the University of Chicago Booth School of Business. Mr. Bobrinskoy’s extensive financial knowledge obtained through his various leadership positions within global financial institutions brings valuable perspectives to the Company in connection with its financial strategies and reporting, particularly in his role as Chairman and financial expert of the Board’s Audit Committee.
Mr. Fisher has served on our Board since November 2011. Mr. Fisher is currently Chief Executive Officer of Enova International, Inc., a global consumer lending company. He has served as Enova’s Chief Executive Officer since January 2013. From September 2011 through February 2012, Mr. Fisher served as both President of optionsXpress online brokerage, which was acquired by The Charles Schwab Corporation, a leading provider of financial services, in September 2011, and as Senior Vice President of Derivatives at The Charles Schwab Corporation. From 2007 until the acquisition, Mr. Fisher served as Chief Executive Officer and a member of the optionsXpress Board of Directors. Mr. Fisher is a member of the Board of Directors of GrubHub, Inc. and serves as chairman of its audit committee and a member of its compensation committee. From January 2008 through October 2011, Mr. Fisher served as a member of the Board of Directors of CBOE Holdings, Inc. From 2001 through 2004, Mr. Fisher served as Chief Financial Officer at Potbelly Sandwich Works. Mr. Fisher also served as Chief Financial Officer of RBC Mortgage from 2000 through 2001 and of Prism Financial from December 1998 through January 2001. Mr. Fisher received his bachelor’s degree in Finance from the University of Illinois at Champaign and his Juris Doctor from Northwestern University School of Law. Mr. Fisher’s experience as Chief Executive Officer of a public company and his previous years of service as the Chief Financial Officer of several organizations provides valuable financial knowledge and valuable insight on reporting to the Board as well as to the Company’s Audit Committee on which he serves.
Mr. Gallagher has served on our Board since August 2011. Mr. Gallagher is currently Chairman, President and Chief Executive Officer of Arthur J. Gallagher & Co., an international insurance brokerage and risk management services firm. He began his career with Gallagher in 1974. In addition to his corporate responsibilities, Mr. Gallagher serves on the boards of the American Institute for Chartered Property Casualty Underwriters and the International Insurance Foundation. He also serves on the Advisory Council for Boys Hope/Girls Hope and the Board of Advisors for Catholic Charities. He is an Advisory Cabinet Member of the American Cancer Society’s CEO’s Against Cancer, and is a member of the Economic Club of Chicago, the Executive Club of Chicago and the Commercial Club of Chicago. Mr. Gallagher holds a Bachelor of Arts in Government from Cornell University. Mr. Gallagher’s 17 years as the Chief Executive Officer of a publicly-listed services business provides valuable insight and perspective to the Company.
Ms. Howard has served on our Board since October 2012. Ms. Howard is currently the Chief Executive Officer and member of the Board of Directors of Navigant Consulting, Inc. Prior to becoming Chief Executive Officer of Navigant Consulting in March 2012, Ms. Howard served as President beginning in 2006 and Chief Operating Officer beginning in 2003. Ms. Howard is a member of the Board of Directors for Kemper Corporation and serves on its Audit, Compensation and Nominating and Governance Committees. She also serves on the Foundation Board for Lurie Children’s Hospital. Ms. Howard is a founding member of the Women’s Leadership and Mentoring Alliance. Ms. Howard holds a Bachelor of Science in Finance from the University of Wisconsin. She has also participated in Harvard Business School Executive Education programs and completed the Corporate Governance program at Stanford University. Ms. Howard’s business experience and involvement with strategic and operational programs, development of growth and profitability initiatives and regular interaction with a wide range of corporate constituents contributes unique perspectives and skill sets to the Board in its oversight of the Company’s business and its respective strategic initiatives.
Ms. Wolf has served on our Board since November 2006. Ms. Wolf retired as Chairman and Chief Executive Officer of Leo Burnett Worldwide, a global advertising agency, in April 2005. She had served as Leo Burnett Worldwide’s Chairman and Chief Executive Officer since January 2001 and as President of Leo Burnett USA from July 1996 to December 2000. From March 1992 to June 1996, she was an Executive Vice President responsible for Business Development at Leo Burnett USA. Ms. Wolf joined the Board of Directors of Wal-Mart Stores Inc. in 2005. She is the Chairperson on its Compensation, Nominating and Governance Committee and also serves on its Technology and eCommerce Committee. Ms. Wolf joined the Board of Wrapports LLC in 2012. She is a trustee for investment funds advised by the Janus Capital Group Inc. She is also a member of the Board of Trustees of the Field Museum, and a director of Lurie Children’s Hospital, The Chicago Council on Global Affairs, the Chicago Community Trust and the Rehabilitation Institute of Chicago. Ms. Wolf holds a bachelor’s degree from Ohio Wesleyan University. As a former senior executive of a global advertising agency, Ms. Wolf brings to the Board extensive senior executive and global leadership experience, including business development, operations and strategic planning. Ms. Wolf also strengthens the Board’s global perspective.
what we believe
a singular focus
We put our clients first. When our clients achieve more, so do we.
respect for people and planet
We demand responsible business practices, integrity and accountability.
trust in each other
We multiply impact by collaborating across cultures and capabilities.
a winning culture
We set ambitious goals and commit to growth.
the status quo belongs elsewhere
We start with fresh ideas, practical solutions and a dose of ingenuity.
We make better decisions by asking the right questions, then seeking answers through data and analysis.
connected globally, networked locally
Our combination of on-the-ground expertise, strong supplier relationships and scale of operations in all major worldwide markets sets us apart. This is not a partner-driven global footprint – our global team is comprised of more than 1,700+ InnerWorkings employees, all of whom have many years of experience and deep expertise across our full service portfolio.
award-winning global team
in our words
We began this business in 2002 because we felt there was a better way to handle print and print management. We developed a new, transparent business model that leverages our global network of suppliers and proprietary technology platform to drive data-driven decisions that lower costs, enhance efficiencies, and shorten time to market.